Try Before You Buy policy

  • You can try some of our products like SofaRider gel seat options, as a Demo or a Trial.
  • Other products may be eligible for this offer - please inquire with us here or email us at [email protected]
  • We hope you understand that we need to cover a few basics to protect both you and us. 

Before Trial begins:

  1. The duration of the trial period will be agreed with us
  2. In some cases you will be required to pay a deposit which may be the full product cost or a reduced amount as agreed with us.
  • We may wave off this deposit payment at our discretion.
Before the trial begins, you will confirm your agreement of this policy to us by email.

If you decide not to buy the product:

  1. We will charge you a nominal 5% of the MRP to contribute to the wear and tear, and maintenance costs for the product.
  2. You will promptly return the product back to us by India Post Speed Post or Courier or any other method as agreed with us.
  3. Cost of shipping:
  • You will bear the cost of shipping both ways. ie. charge of courier to you, and charge of the return courier back to us.
  • We may wave off this shipping charge in full or partially at our discretion.
You will package the product in the same materials like cling wrap, bubble wrap, cardboard box etc which was used during product dispatch to you. If any of this packaging has been damaged, you will ensure a similar and safe material will be used to repack before returning the product back to us. If you loose or damage the product during your trial, you will pay the full product cost. We may reduce this payment to a lower value at our discretion. Refunds of deposit will be done within 3 working days after the product has been received by us.
Policy updated: 3 June 2014 11AM IST (GMT+5:30)