• Payment: Your order will be processed after payment is cleared, unless agreed otherwise.
  • Quality of Service: Please see our live service status dashboard to help you estimate when your product should arrive. Link here:
  • Stock: For out of stock products we will try to keep our committed date, but if there are any expected delays we will inform you in advance.
  • Timelines: If you are ordering anything for a trip, please inform us of your dates. We will endeavor to meet it.
  • Logistics: Delays in tracking id availability or delay in delivery are out of our control. Packages are dispatched on customer's own risk.
  • Warranty: Warranty information is mentioned for all items sold on our website. If in doubt please ask us.
  • Returns: We have a customer friendly returns policy.
  • Communication: Your email address and mobile number will receive automated updates about your order status.
  • Policies: You agree to all safety warnings in individual product manuals and our other policies available here: